Frequently Asked Questions
What if something happens to my package in the mail?
If your package arrives damaged, please take photos of how the box arrived and the damage done to the piece- you must reach out within 24 hours of the package arriving. RBM is no longer responsible for your package as soon as it is in the post office's hands- please reach out the postal carrier. I will try my best to resolve any issues! (As of right now, I haven't lost and packages or had anything arrive damaged!)