Frequently Asked Questions
Your shop is sold out. When will your next update be?
Thanks for the interest! My Goddesses usually sell out same day. If you sign up for my newsletter, you'll get an email when the next shop update will be, plus 24hr early access to pieces! I also post updates on social media.
Can I hold/reserve a piece?
No, pieces are sold first come, first serve. If you sign up for the newsletter, you will get 24hr early access for each ceramics drop! Sign up below.
Your shop is password protected. How do I get in?
If the shop is password protected it could be one of two things.
1. I'm currently updating the shop for the upcoming ceramics drop.
2. The shop is locked for the next 24hrs for early access to newsletter subscribers.
Do you make/accept custom orders?
Not at the moment.
Do you ship Internationally?
I do ship internationally! Shipping is much more expensive- generally around $50- if you would like to add extra insurance please email me right after your order and I can get you a quote.
RBM is not responsible for an additional customs/shipping fees.
What if something happens to my package in the mail?
If your package arrives damaged, please take photos of how the box arrived and the damage done to the piece- you must reach out within 24 hours of the package arriving. RBM is no longer responsible for your package as soon as it is in the post office's hands- please reach out the postal carrier. I will try my best to resolve any issues!
Do you accept returns?
I do not. Each piece is completely hand made and as a result may have small imperfections. Please review the description and all photos before purchasing a piece.
I can't find my question answered here. How can I get ahold of you?
I can be reached via email at rosebmystics@gmail.com